Chris Christian on October 26th, 2009

Is selling on price a waste of time? Bad for the industry? Bad for the insureds? Could be. Selling on coverage and value is a viable alternative, and perhaps should be an agent’s default mode of operation.

Continue reading about Selling on Price? Stop the insanity!

Chris Christian on August 10th, 2009

Why do insureds rely upon representations that clearly conflict with the written quote? Why do agents lie about coverages, or allow themselves to be mislead by unscrupulous or ignorant market intermediaries?

Continue reading about And speaking of ethics…..

Chris Christian on July 21st, 2009

The most common wording in professional liability policies — inclusion of “for a fee” in the definition of professional services — can render a policy useless when your insured performs pro bono or other non-fee services.

Continue reading about Is “For a Fee” Wording Leaving your Insured Bare?

Chris Christian on June 17th, 2009

There’s really no such thing as “apples to apples” in the world of professional liability coverages.

Continue reading about Is it a Braeburn or a Red Delicious?

Chris Christian on June 5th, 2009

Some insureds like to handle their own claims — until they blow up. If the carrier is aware of this self-management and agrees to it, no problem. If not, the insured is risking an uncovered loss.

Continue reading about The Perils of Self-Management of Claims